イザナギZストアについて / About the Izanagi Z Store

イザナギZストアはイザナギゲームズ公式オンラインショッピングサイトです。 イザナギゲームズから販売するゲームの公式グッズが登録不要でどなたでもご購入頂けます。

The Izanagi Z Store is the official online store of IzanagiGames. Merchandise from IzanagiGames' titles is available for all to purchase, with no need to register.

For peace of mind when you shop, please be sure to read all the information listed in the below links.

・Prices listed include tax. Shipping costs are added separately.
・After placing an order you will receive an automatic email from noreply@thebase.in, confirming your order, and another email when your order has been shipped. Please adjust your email settings to ensure you receive these messages.
・If you have any product inquiries or questions and thoughts about the store itself, please see the link below.



▶Shipping Costs

Shipping costs are calculated separately, and the customer must bear the cost of shipping.
Upon entering your address, shipping costs are automatically calculated based on your region/ country.
Orders may be paid for via PayPal or bank transfer only.* *For international bank transfers, confirmation of receipt of payment may take longer.
Please note that any remittance fees incurred must be borne by the customer.
We offer a flat rate of ¥600 (Inc. tax) on domestic orders. For orders above ¥5,000, domestic shipping is free.



▶Order Limits

Customers are limited to purchasing a maximum of three of each item per order. Customers wishing to order more than three specific items are advised to complete their first order, and once their cart is empty, proceed with ordering any additional items. Please note that shipping costs are calculated separately for each order.

お問い合わせ窓口 / Inquiries

▶イザナギZストアお問い合わせ / Izanagi Z Store Inquiries

 ご連絡頂きましてから、2営業日以内にご返信いたします。 / We respond to inquiries within 2 working days.
○チャットシステムから / Chat System:
 平日の10時〜19時の間、ご利用頂けます。営業時間内にご返信いたします。 / The chat system is available between 10:00 and 19:00 JST on weekdays. We will respond to inquiries the same working day.

Follow the store to keep up to date with all the latest Izanagi Z Store news and sale information!

特定商取引法の内容について / Act on Specified Commercial Transactions



▶Timing of provision of service and or products

Under normal circumstances, products are delivered within 2-5 working days after an order has been placed. However, for deliveries to outlying islands, or in the event of a natural disaster or other such sudden calamity affecting transport networks, or in the event an item is out of stock, deliveries may be delayed.



▶Returns Policy

Other than in exceptional cases, we are unable to comply with requests for exchanges and or returns.。
In the event that the product delivered is faulty, has been damaged or degraded during transit, or the order is incomplete, please get in touch via the CONTACT page within 7 days of receipt of your order.
Furthermore, please be aware that in principle we are unable to accept cancellations after an order has been confirmed.
〒135-0047 東京都江東区富岡2-1-9 HF門前仲町ビルディング6階 / HF Monzen-nakacho Bldg 6F, 2-1-9 Tomioka, Koto-ku, Tokyo 135-0047